On April 1, 2010 I will embark on a six month journey that I've dreamt about for years. My goal: Thru hike the Appalachian Trail, northbound, from Georgia to Maine. My inspiration: The love of nature and the silence that allows one to hear more than you could ever imagine. My budget: Shoestring. My anticipation: Immense. My heart: Full. There is a journey in everyone’s life ... this one is mine.
Saturday, July 17, 2010
Awesome customer service...
Gotta give a shout out to Camelbak! The hook on my water bladder broke which allowed it to fall to the bottom of my pack and made it difficult to remove without unloading everything.
I contacted their customer service department and left a voicemail. Not only did they respond the next day, via email, but sent out a replacement part and a bunch of goodies ... including a brand new 3 liter bladder. THANK YOU Camelbak!!! Here's a photo of all the stuff I received ...
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I'm soo impressed w/ ALL the help you've rec'd on the trail this year ! The Human Spirit is very much alive, isn't it ??? Hugs ! ~B
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