Saturday, July 17, 2010

Awesome customer service...


Gotta give a shout out to Camelbak!  The hook on my water bladder broke which allowed it to fall to the bottom of my pack and made it difficult to remove without unloading everything.

I contacted their customer service department and left a voicemail.  Not only did they respond the next day, via email, but sent out a replacement part and a bunch of goodies ... including a brand new 3 liter bladder.  THANK YOU Camelbak!!!  Here's a photo of all the stuff I received ...

1 comment:

  1. I'm soo impressed w/ ALL the help you've rec'd on the trail this year ! The Human Spirit is very much alive, isn't it ??? Hugs ! ~B

    ReplyDelete

Search This Blog...